Digital Media Strategist
Often, the unseen tasks and responsibilities in an ecommerce company's day-to-day business represent the factors upon which success or failure depend. In-stock inventory, a smooth ordering process, timely shipping, helpful customer service — all of these factors play a large part in the confidence a customer has when visiting your website and taking the actions you would like them to take.
Ecommerce operations, therefore, are a crucial area of online business.
Here you will find all of the articles I have written and curated regarding ecommerce operations.
Online sellers who have nexus in a state with sales tax must collect sales tax from all buyers in that state. But how do you determine if your business has nexus in a state? Writing for sellbrite, …
Continue Reading about Nexus: Do I Have to Collect Sales Tax on My Ecommerce Sales? →
This article by Brian Krebs describes how cybercrime perpetrators actually run their own Black Friday and Cyber Monday sales (for stolen credit card numbers!). Underground cybercrime shops that …
Continue Reading about Cyber Criminals Run Sales on Black Friday and Cyber Monday Too! →
Writing for the BigCommerce blog as part of their How to Sell Online Series, Chase Jones of PayPal encourages those considering international ecommerce to spend time researching and planning their …
Continue Reading about 3 Steps to Global Expansion for Ecommerce Companies →
I have to be honest — when I first saw the headline of this article on the salesforce commerce cloud blog, my first thought was something along the lines of "Okay. Another article on returns." …
Continue Reading about Turn Returns Into Opportunities for Your Brand →
Writing for the salesforce commerce cloud blog, Maria Prados details the findings of a recent Worldpay global study of 20,000 respondents in ten countries that sought to determine why consumers use …
Continue Reading about Why Online Consumers Choose Certain Payment Methods →
